Privacy Policy
Our commitment to protecting the privacy and security of your personal information
Welcome to Swarna Tactical. We value your trust and are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or transact with us.
By using our services, you consent to the collection and use of information in accordance with this policy. This policy applies to all users of the website www.swarnatactical.com.
Last updated: November 25, 2024
Information We Collect
Personal Information
We collect personal information that you provide directly, including name, email address, phone number, shipping address, and payment information when you place an order or register an account on our website.
Technical Information
We automatically collect information about your device, including IP address, browser type, operating system, and website usage data through cookies and similar tracking technologies.
Transaction Information
We retain purchase history, order details, and transaction-related communications for customer service and legal compliance purposes.
How We Use Your Information
Order Processing
We use your information to process and ship orders, send purchase confirmations, and provide shipping status updates.
Communication
We may contact you via email or phone regarding your orders, providing information on new products, promotions, and service updates. You can unsubscribe from marketing communications at any time.
Service Improvement
We analyze usage data to improve website functionality, user experience, and develop new products or services that meet customer needs.
Security and Compliance
We use information to prevent fraud, ensure transaction security, and comply with applicable legal obligations and regulations in Indonesia.
Sharing Information with Third Parties
Service Providers
We may share information with third-party service providers who help with our business operations, including payment gateways, shipping services, and hosting services. These third parties are contractually bound to maintain the confidentiality of your data.
Legal Obligations
We may disclose your information if required by law, legal process, or requests from authorities such as law enforcement or relevant government agencies.
Business Transfer
In the event of a merger, acquisition, or sale of company assets, customer information may be transferred as part of such business transactions.
Data Security
Technical Protection
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, or disclosure, including SSL encryption, firewalls, and restricted access controls.
Access Restriction
Only authorized employees and contractors have access to customer personal information, and they are required to maintain the confidentiality of that information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.
Your Privacy Rights
Access and Correction
You have the right to access, update, or correct your personal information that we hold. You can do so through your account or by contacting our support team.
Data Deletion
You may request the deletion of your personal information, unless we are required to retain it under legal or contractual obligations.
Data Portability
You have the right to receive a copy of your personal data in a structured and machine-readable format.
Processing Objection
You may object to the processing of your personal data for direct marketing or other legitimate interests.
Cookies and Tracking Technology
Use of Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. Cookies are small text files stored on your device.
Types of Cookies
We use essential cookies (for basic website function), performance cookies (for analytics), and functional cookies (for personalization). You can manage cookie preferences through your browser.
Google Analytics
We use Google Analytics to understand how visitors use our website. This data helps us improve website content and functionality.
Privacy Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our information practices or legal requirements. Material changes will be announced via prominent notice on our website or via email.
We encourage you to review this Privacy Policy periodically. Your continued use of our services after policy changes signifies your acceptance of the updated policy.
Have Questions About Your Privacy?
If you have questions about this privacy policy or wish to make a request related to your personal data, please contact us.